Tuesday, February 22, 2011

Cleaner and Greener Miele phophate-free dish care

Go cleaner and greener with Miele phosphate-free dish care products
The new Miele Care Collection™ II provides superior cleaning performance for dishware and glassware while protecting the environment


Princeton, New Jersey, November 2010 – Miele, maker of the dishwasher series recently ranked highest in customer satisfaction by J.D. Power and Associates1, introduces the innovative Miele Care Collection™ II series (for dish care) which includes three new products: phosphate-free dishwasher tabs, a powerful rinse aid and specially formulated softening salt engineered to spotlessly clean and preserve dishes, flatware, utensils, crystal, glassware and more. The new generation Miele Care Collection™ II dishwasher tabs combine a special glass guard formula, water softening salt and a sustainable cleansing agent to provide exceptional results and advanced protection, even with heavy soiling. The series is complete with Care Collection™ II rinse aid and water softening salt which go even further to enhance performance – especially for sparkling glasses and perfect drying results.

"Miele is known the world over for manufacturing the ultimate dishwasher, but you don’t need to own a Miele to use our extraordinary dish care products,” states Paul McCormack, Spokesperson for Miele. “These products are made to protect your dishes and glassware while safeguarding our environment. With so many states banning phosphates, it’s important to consider your dishwashing options. You want a name you can trust to get your dishes and glassware safely clean and sparkling. Taking care of the environment without compromising performance is not new for Miele. And what good is using a detergent that doesn’t work as promised? When homeowners do not get the results they expect, they will waste water pre-rinsing versus changing detergents or even their dishwasher. About 20 gallons of water is wasted pre-rinsing per dishwasher load,” explains McCormack.

Miele Care Collection™ II Dishwasher TabletsMiele’s new dishwasher tabs are packaged in a water-soluble foil wrapper to reduce landfill waste and to provide added convenience (easy handling without skin contact with the detergent). They also contain a special glass protection formula for optimal care. The new tabs will be conveniently packaged in boxes of 72 tabs that are cleverly grouped to avoid any risk of damaging the tabs. The tabs retail at $34.95.

Miele Care Collection™ II Rinse AidA new bottle design offers easier and more precise dispensing without any spoilage. Miele’s fast-drying formula reduces lime and water stains on dishware and cutlery, protects glassware against etching, enhances drying and offers sparkling results. The rinse aid retails for $10.95.
Miele Care Collection™ II SaltHard water may damage precious dishes. Miele’s softening salt enhances cleaning while dissolving slowly in water, providing the ultimate in dish care. Dishwasher salt retails for $12.95.

The entire Miele Care Collection™ II for dish care is available now through select authorized retailers and online at mielestore.com.

1 According to a J.D. Power and Associates 2010 Kitchen Appliance Satisfaction StudySM. Customer satisfaction is measured based on performance in six factors: performance and reliability (including how well the appliance functions, noise level and energy efficiency); features (such as the number of settings available and appliance capacity); ease of use; styling and feel; price and warranty. Miele ranks highest in customer satisfaction with dishwashers with a score of 806. The J.D. Power and Associates 2010 Kitchen Appliance Satisfaction StudySM is based on responses from 4,563 consumers who purchased dishwashers through a retail store or received one through other means (such as a new-home builder or a gift) during the previous 24 months. The study was fielded between March and April 2010.
About Miele
There are only a few brands in the world that have sustained their vision, traditions and high-quality standard for more than a century. Fewer still that can claim consistent family ownership and international brand name integrity. And only one that is recognized for creating the world’s most innovative appliances. Founded in Germany in 1899 with a single promise of Immer Besser, a phrase meaning Forever Better, Miele has dynamically grown to become the world’s largest family-owned and operated appliance company with over 16,600 employees, 12 production facilities, representation in nearly 100 countries and annual turnover of €2.83bn, approximately USD$3.62bn (2009/10).
As a premium appliance brand represented on all continents, Miele is steadfastly committed to the highest quality, performance and environmental standards. The company’s innovative heritage, state-of-the-art design and engineering aesthetic have inspired comparison to other powerhouse German brands synonymous with innovation: Mercedes-Benz and BMW.
Miele’s range of exceptional consumer appliances includes: vacuum cleaners; laundry systems; rotary irons; dishwashers; built-in convection, speed and steam ovens; cooktops; ventilation hoods; refrigeration; wine storage and coffee systems. Additionally, Miele Professional (the commercial product division) offers dishwashers, washing machines, tumble dryers and rotary irons for commercial use as well as washer-disinfectors for medical, dental and laboratory applications. 
For more information, consumers and design professionals are invited to call 800.843.7231, log on at mieleusa.com or visit one of Miele’s modern product showrooms in Beverly Hills, CA; Boca Raton, FL; Chicago, IL; Dallas, TX; Princeton, NJ; New York, NY; Wellesley, MA; San Francisco, CA; Scottsdale, AZ and Seattle, WA.

Buy your Miele Care Products in Oklahoma City at A Cleaner Place, 12409 N Rockwell, 73142

Sunday, February 20, 2011

How to Clean Your Carpet

How to Clean Your Carpet

From ways to maintain your carpet, recommended machines, water extraction carpet cleaners, host carpet cleaning this is where you will find information on cleaning your carpet.

If you want to keep your carpet clean and fresh smelling,  I have some suggestions. 
  • First of all, keep your carpet clean.  Vacuum often. 
  • Use a vacuum with good filtration. 
  • Clean up spills, accidents as they happen. 
  • If you have pets that are prone to accidents or have aging or medical problems that cause odors, try POE, Pet Odor Eliminator, by Unique.
It is a natural enzyme that will "eat" anything that is organic.  Be sure and use according to manufacturer's directions. 
When it comes time for deeper carpet cleaning, try the Host Dry Carpet Cleaning Kit

Host carpet cleaning products are rated "Green" and because it is a dry cleaning method, it is safer for your carpets and you can walk on them very shortly after. 

If, you still want to "wash" your carpets, then, of course, we have suggestions for that.  I recommend the

It has several features that I love, which I will cover as I suggest how to use it. 

            1. Pre-treat any spots.
            2.  Rinse the spot with water (The Royal makes this easy because the solution is in a separate tank and you can use plain water without changing tanks).

            3.  Clean your carpet with the Cleaning Solutions.  There are several good ones and any that are for extractor machines can be used in the Royal.  Hoover has a formula for Pet Owners. 
The solution that comes with the Royal is a good solution, too.  DO NOT use more than is recommended.  More is NOT better.  I usually use less. If you prefer all natural, green cleaning, try the BioKleen for carpet.  In addition to being natural, it is highly concentrated, using less resources and being kinder to our planet.

            4.  Next, I recommend you go back over your carpet with hot water.  Again, this is easy with the Royal, no changing tanks, just don't use the soap button.         
            Too much detergent or solution left on your carpet can be a reason why your carpet gets dirty again so quickly.  The residue left on the carpet will actually attract dirt, which is why I recommend rinsing with plain water.  Sometimes, if my carpet is not really dirty, I clean it with water only. 

            5.  Last, I recommend going over the carpet a couple of more times, just sucking up excess water.  After all, how many of us can really keep kids, dogs and spouses off the carpet for the several hours it usually takes to dry?  By going over it again (and again) you extract more of the water, making it dry faster and having less stress on your carpet, which isn't designed to be "wet."  This will keep your carpet cleaner longer.

"Since 1958, Racine Industries has been manufacturing the innovative HOST Dry Extraction Carpet Cleaning System, which is used by professionals and consumers in commercial, institutional and residential carpet cleaning worldwide," said Fritz Rench, CEO of Racine Industries.  "My father, H.D. Rench, made it his priority to create a carpet cleaning system that was safe to both the environment and the user without the use of chlorinated hydrocarbons such as perc.  We continue to follow that philosophy to this day.  The HOST System is a proven method for achieving clean and dry carpet that looks its best every day whild contributing to a healthier, cleaner environment inside and out.  HOST Dry Carpet Cleaner is both Green Seal Certified and tested as biobased by the U.S. Department of Agriculture."  HOST also carries WoolSafe Approval, and HOST contributes to fulfilling credits in the US Green Buidling Council's Leadership in Energy and Environmental Design (LEED) Green Building Rating System.

Royal 7910 Carpet Cleaner 
We love this floor cleaner so much that we want a way for you to see for yourself.  We are renting this machine out for $10 per day (credit card required).  If you love it, you can buy the floor model (slightly used) or a brand new one in the box and we will apply the $10  to your purchase.  We believe you will like this machine more than any Steam Cleaner or SteamVac.  But try it for yourself and see.

Rent Host Dry Carpet Cleaner
12409 N. Rockwell Ave.
Oklahoma City, OK 73142

ph: 405-721-7222
alt: 877-SHACK-OK (742-2565)

Shop online at www.vacshack.com

In the Oklahoma City area shop www.acleanerplace.com

Monday, February 14, 2011

How to Clean up Pet Accidents

Do you have a pet? Does that pet sometimes have accidents? If so, we have a solution for you.

Pet odor and stain eliminator by Unique Manufacturing. If your pet has an accident on your carpeting, you need to first scrape up as much of the solid waste as is possible. Next you mix pet odor and stain eliminator 10 to 1 with warm water. Pour the mixture onto your carpet, upholstery, or other area that has been stained. Because you have mixed this 10 to 1 with water, the product goes a long ways, and you can use it very liberally.

Next, place a moist towel or cloth over the stained area, making sure to use a white or light-colored cloth if your carpet or upholstery is light in color. Leave the towel or cloth on the stained area overnight. The product will continue to work as long as there is any stain left in your carpet or upholstery. Because it is an enzyme product, it is completely safe to use around children or pets. If the stain does not seem to be completely gone you can repeat the above steps.  After it has dried completely, simply vacuum the area. 

Pet odor and stain eliminator by unique Manufacturing can also be used if your animal gets into a tussle with a skunk. Our dog DJ has had encounters with skunks and we use this product to eliminate the smell. Again, you mix the product 10 to 1 with warm water and pour it on animal’s coat. Because it is an enzyme product there is no need to rinse the product out. It will leave your pet's coat shinier than ever.

We love this product and it can be used on a lot more than pet stains.  It is made by a company in Arvada, CO and they have been making natural products long before it became fashionable.

Shop online at www.vacshack.com
In the Oklahoma City area shop www.acleanerplace.com

Friday, February 4, 2011

Am I bothering you?

I have struggled with whether or not to post this blog and what to say, but I'm just going to step off into it....so here it goes.  I hope it is viewed in the vein in which it was intended:  to help.

My husband and I are small business owners.  We have three full-time employees:  the two of us and my nephew.  We have another part-time employee who is family.  We struggle every month to pay our bills and feel fortunate in these difficult times that we have, so far, been able to do this every month.  We also struggle with providing good customer service in the day where most people in Oklahoma (and other places, I'm sure) think Wal-Mart is a necessity and it seems everyone is just looking for the lowest price.  If we were a big enough entity, we could offer the lowest prices (as a small business we cannot always get a good price from the manufacturer or distributor) but we are not interested in that.  We want a business where we can connect with our customers, whether it is online or in person.  We want our business to remain small enough so that we keep our finger on the pulse most of the time (yes, sometimes we do take days off.)

Since we are small business owners we try really hard to patronize other small business owners.  It is not always easy.  We live in a big city, so we don't always know who they are or where they are.  There are a lot of campaigns out there, locally we have KeepitLocalOK.com, and American Express has a movement to encourage shopping at small businesses  http://smallbusinesssaturday.com/.  These help us to find other locally-owned and/or small businesses, but sometimes their inventory is limited or I spend too much time trying to find what I need and then give up and revert back to a big retailer.  Any suggestions on how to navigate this will be appreciated and shared.

I have a secondary problem with small businesses, however, they are not always nice.  Recently at a local home and garden show, we commented at one of the booths about a product they had on display and the guy, sitting behind the table, barely looked up from whatever paperwork he was doing, and certainly did not stop what he was doing, made a one word comment to us.  Did we buy anything from him?  We did not even bother to discuss with him further.

I shopped at a shoe store, another small business.  The employee who greeted me and helped me was helpful, pleasant and provided me an overall good experience.  The lady sitting behind the counter doing paperwork, my guess is the owner, could hardly be bothered to answer questions that the young lady had and certainly never got up from her chair to assist and/or act glad I was there to spend my money with her.  

In the middle of writing this I have experienced another issue with two more  business.  We needed a garage door opener.  I had an acquaintance from high school recommend somebody via FaceBook.  We called the person he referred us to, got voice mail, which did not even indicate it was a business, (it is the published business number) and left a message.  Never got a call back.  Had a different company scheduled to install the opener on Thursday.  Yes, we've been having bad weather.  We knew that and they knew that and it was discussed before the appointment was made.  On the appointed day, about an hour after we were supposed to receive a phone call (they don't make appointments) my husband, who had stayed home from our business to take care of this, called them.  Their response, (paraphrased) "Oh, we're not coming today.  None of our techs came in.  We've rescheduled everyone for Tuesday."  When asked if they were going to call us, he got no response.  We have another company, now scheduled.  We hope they show up. 

I try to be fair and understand that everybody has a bad day, but the reality is, I probably won't spend my money with you if you can't even be bothered with me.  After all, I am trying to give you money.

This does make me think about how we treat our customers.  It does make me talk to our employees about how they treat customers.  I do reiterate on a regular basis that our customers are the reason they have jobs.  On occasion I have been told that we did not treat someone well.  We always try to take an honest look at what we did, what we could have done differently and try to save that customer.  We don't always succeed, but we will keep trying.  

So come on, fellow small business owners.  Work with me!  I am trying to give you my money.  I am trying to recommend you to my customers, but I can't and won't if you haven't treated me well. 

Have you had similar experiences?  Do you have suggestions, ideas, criticisms or praises?  I'd love to hear from you.

Shop online at www.vacshack.com
In the Oklahoma City area shop www.acleanerplace.com